Shipping Policy

Shipping Policy

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Effective Date: October 2023

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Welcome to Elev8Her Collections and Elev8Her Beauty, divisions of Dynasty BuildHers Inc. We are committed to providing you with exceptional products and a seamless shopping experience.

 

Please review our shipping policy below:

 

Order Processing:

• Processing Time: All orders are processed within 2–7 business days. You will receive a notification once your order has been shipped.

Shipping Rates & Delivery:

• Shipping Rates: Shipping charges are calculated at checkout based on your location and the weight of your order.

• Delivery Time: Delivery times vary depending on your location:

  • Domestic (USA): 3–7 business days after processing.

  • International: 10–20 business days after processing.

 

Please note that these are estimated delivery times and may vary due to factors beyond our control.

 

Shipping Carriers:

We partner with reliable carriers to ensure your order reaches you promptly and securely. The carrier for your order will be selected based on your location and the most efficient service available.

 

Order Tracking:

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.

 

International Shipping:

We offer international shipping to select countries. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Customs policies vary by country; please contact your local customs office for more information.

 

Shipping Restrictions:

Currently, we do not ship to P.O. boxes or APO/FPO addresses. Orders to these addresses may be canceled.

 

Lost or Damaged Packages:

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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Customer Support:

If you have any questions or concerns regarding your order, please contact our customer support team:

• Email: support@dynastybuildhers.org

• Phone: (813) 338-4377 (HERS) or (813) 945-3024

• Fax: (813) 945-3025 (ATTN: Support Team)

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Thank you for choosing Elev8Her Collections and Elev8Her Beauty. We appreciate your business and are here to assist you with any needs.